E-Commerce More Secure than Brick and Mortar
A Gartner report from 2006 showed that estimated $2 Billion in e-commerce sales was lost due to customer fears of online security risks. Gartner’s also showed how E-Commerce was actually more secure than brick and mortar. Unfortunately, to most customers, E-Commerce has the higher perceived risk. This is because while most confidential data(i.e. credit card information) is stolen from a store’s system, the actual theft is committed online where the hacker can be a lot more anonymous. When customers use a credit card, they are fully protected by the credit card companies from this type of misuse of their card. It is up to the online merchant to screen their orders and watch for signs of fraudulent purchases.
Sources:
